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Slowgram FAQ
We've compiled answers to your most pressing questions about how Slowgram works, what makes it unique, and why it's the perfect way to reconnect with your community one card at a time. More questions? Send them to us: hello@slowgram.me.
Getting Started
What is Slowgram?
Slowgram is a monthly subscription-based greeting card delivery service that provides you with everything you need to send heartfelt, handwritten cards each month. Our mission is to make connecting with your community easy, intentional, and fun—with a dash of snail mail nostalgia and a lot of puns.
How does it work?
Subscribe: Choose the plan that is right for you. Subscriptions auto-renew; we'll have an annual plan eventually.
Receive Your Kit: Each month, you'll get beautifully designed cards, envelopes, and postage, and more.
Write and Send: Add your personal touch and drop them in the mailbox. Easy peasy!
When Will I Receive My Cards?
If you place your order by 11:59 PM on the 1st of the month, your cards will ship out as part of that month's shipment. We try to ship by the 10th of the month, and you'll receive a shipping confirmation email. Sometimes things go awry and we fall behind, but we will make it up to you!
If you order after the 1st, your cards will be included in the following month's shipment. Don't worry—it gives you extra time to plan all the meaningful connections you'll be making!
**For bi-monthly and quarterly subscriptions:** Your shipments will follow the same schedule based on your selected frequency. You'll receive email reminders before each shipment so you're never caught off guard.
(Ex: An order placed at 11:58pm on 2/1 will receive February cards (shipped on 2/10). An order placed at 12:01am 2/2 will receive March card shipment.)
What's Included
What types of cards are included?
Your Slowgram subscription includes a curated mix of card designs tailored to various occasions: birthdays, thank-yous, just-because notes, and more. Each shipment balances thoughtful, fun, and quirky vibes to match Slowgram's playful tone.
Cards are painted by Katy and printed on premium, sturdy (16pt) 5x7 paper so you have plenty of room to write. The number of cards you receive depends on the plan you choose—anywhere from 1 to 30 cards per shipment. Whether you get them monthly, bi-monthly, or quarterly is entirely up to you!
Do you include postage?
Absolutely! Each kit comes with enough Forever Stamps to cover every card in your subscription - so if you order 10 cards, you get 10 stamps ($0.73 value each). You're fully equipped to send your cards without a trip to the post office. Plus, shipping of the kit to your U.S. address is included.
What is a Snail Trail Card?
A Snail Trail Card is your personalized tracker for all the amazing connections you create. Think of it as a log to keep track of the cards you've sent, who received them, and when they were mailed. It's a simple way to record the joy you're spreading and reflect on the intentional connections you've made along the way.
Customization
Can I choose my cards?
Not yet! Each shipment's selection is a bit of a gift to yourself, and part of the fun is the surprise.
However, you can add Birthday Cards or Seasonal Cards as one-time additions to each order if you know you'll need extras for specific occasions. These add-ons (1-5 of each type) will ship as you select them.
We hope to offer more customization options in the future, but for now, we're keeping it simple and snail-paced.
Can I change my quantity or frequency?
Yes! You can adjust your subscription at any time by logging into your account. However, changes must be made by the 1st of the month to take effect for that month's shipment.
Need to go from 5 cards per month to 10? Want to switch from monthly to quarterly? No problem! We're here to make Slowgram work for your life and your connections.
What are Birthday and Seasonal add-ons?
You can add Birthday Cards or Seasonal Cards as one-time additions to your shipment. These are perfect if you know you have birthdays coming up or want extra cards for holidays and seasonal greetings.
You can select Birthday Cards and/or Seasonal Cards, and they'll arrive with your Slowgram box. They're priced similarly to your subscription cards (with volume discounts for larger quantities), and they're a great way to make sure you're covered for those special occasions. This is new, so if the functionality is not functional at the moment, wait a month please!
When do add-ons ship?
We include the add-ons in your regularly scheduled box.
Can I gift a subscription?
Yes! Slowgram subscriptions make the perfect gift for anyone who loves meaningful connections. When purchasing, simply select the “Gift Subscription” option, and we’ll handle the rest. You can choose how long the subscription lasts, or you can make it last forever!
Policies
What’s the cancellation policy?
You can cancel your subscription at any time. However, cancellations must be made before the 1st of the month to avoid being charged for the next month. Just log in to your account and follow the cancellation instructions. More policy info here.
What if my ship to and return addresses are different?
No problem! At checkout, you’ll provide the return address you want printed on the return address labels.
The Slowgram Difference
Why snail mail in a digital world?
Because nothing beats the joy of receiving a handwritten card! In a world of texts and emails, snail mail feels personal, intentional, and oh-so-special. Plus, writing cards can be a mindfulness practice that helps you slow down and appreciate your connections.
Does size matter?
Of course! Our cards are 5x7 inches with blank interiors—no dinky cards here! There’s plenty of space for heartfelt messages, doodles, or whatever inspires you. Make them as unique as your recipient.
What’s with the price?
We know you can find a cheaper card—or dig into the stash you already have. But, Slowgram isn’t just about cards—it’s about the experience. The moment you know your kit is on its way, something magical happens. Your brain starts looking for reasons to send them, rewiring itself to focus on gratitude, connection, and positivity. Before the cards even arrive, your mood shifts, your outlook brightens, and those little ripples start to change the world around you.
It’s the excitement of opening your kit, the simplicity of having everything you need in one place. Every kit includes premium 16pt cardstock cards, Forever Stamps ($0.73 value each), and a nudge to reconnect with the people who matter. These aren’t just greeting cards; they’re tools for building joy and connection.
Plus, with Cards with Katy, we’re here to give you the space, encouragement, and community to turn those good intentions into heartfelt connections—turning a simple act into a lasting habit. (currently variable timing!)
What if I don’t send all my cards in one month?
No problem! You can save any unused cards for later—they're timeless and can be used whenever inspiration strikes.
That said, the idea isn't to clutter and save; it's to have the kit arrive and get those cards out the door. As time goes on, you'll hopefully find yourself looking and listening for reasons to send cards. The last thing we want is to add yet ANOTHER stack of unused cards to your desk or drawer! Use them to spread some joy as soon as they arrive.
Who creates the cards?
Katy does! She claims they "aren't even that good"... but, we like that they are a bit silly, approachable, and she's self-taught. She purposely aims to make the puns a little "veiled"... you might have to think about it for a minute. That's part of the "slow down", too.
How do I join 'Cards with Katy' Instagram Live Sessions?
Follow us on Instagram @Slowgram.me to catch our next 'Cards with Katy' sessions. These 20-minute lives are all about creating community, sharing card-sending tips, and embracing the joy of snail mail.
I have more questions! How can I reach you?
We’re here for you! Drop us a line at hello@slowgram.me, or send us a DM on Instagram. We’ll respond faster than a snail can crawl (but slower than a text—we’re embracing the slow life, after all).
Let’s get slow and intentional, one card at a time. Ready to join the snail mail revolution? Subscribe now!